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Iron Goat Networks offers two different fee options for contracted information technology support services. We are open to negotiating our rates if requested.
Option 1: Hourly retained rate: $70.00 The monthly retainer is billed ½ hour per computer per month. (ancillary devices, ie printers, PDAs, phones, etc.. are not included in this monthly retainer) For example, if you have 3 computers, your monthly retainer would be $105 and would include 1.5 billable hours of service per month. The hours in the retainer include after hours and emergency support during business hours. Any hours above the retainer are billed as follows: Non-Emergency Support: $70.00/hour Emergency Support during business hours: $85.00/hour After Hours Emergency Support: $100.00/hour With this option, Iron Goat Networks does not bill for drive time. Option 2: Straight Hourly Billing Scheduled Support and Maintenance: $70.00/hour Remote Emergency Support During Business Hours: $85.00/hour On Site Emergency Support During Business Hours: $100.00/hour Remote After hours Emergency Support: $100.00/hour On Site After hours Emergency Support: $115.00/hour Drive time is billed for all on site support and maintenance at $50.00/hour |
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