Iron Goat Networks offers contracted information technology support services.
Hourly retained rate: $50.00
The monthly retainer is billed 1/2 hour per computer per month. (ancillary devices, ie printers, PDAs, phones, etc.. are not included in this monthly retainer)
For example, if you have 3 computers, your monthly retainer would be $150 and would include 1.5 hours of service per month. The hours in the retainer include after hours and emergency support during business hours.
Any hours above the retainer are billed as follows:
Non-Emergency Support: $70.00/hour
Emergency Support during business hours: $85.00/hour
After Hours Emergency Support: $100.00/hour
With this option, Iron Goat Networks does not bill for drive time.
Straight Hourly Billing
Scheduled Support and Maintenance: $70.00/hour
Remote Emergency Support During Business Hours: $85.00/hour
On Site Emergency Support During Business Hours: $100.00/hour
Remote After hours Emergency Support: $100.00/hour
On Site After hours Emergency Support: $115.00/hour
Drive time is billed for all on site support and maintenance at $50.00/hour
Scheduled Support and Maintenance: $70.00/hour
Remote Emergency Support During Business Hours: $85.00/hour
On Site Emergency Support During Business Hours: $100.00/hour
Remote After hours Emergency Support: $100.00/hour
On Site After hours Emergency Support: $115.00/hour
Drive time is billed for all on site support and maintenance at $50.00/hour